Why use ICAPE services?
ICAPE group is one of the leaders in the market and brings to its customers a professional organization equivalent to a large network of qualified manufacturers, combined together with the supply of all necessary and essential Professional Services.
This allows our customers to buy all their products in total security in China or in Asia.
Thanks to this very professional organization, all our customers have seen very clearly the reduction of their global procurements costs!
We offer to our customers the power of more than 25 professional factories in the PCB field and more than 50 factories for Custom-Made Technical Parts, which allows a good coverage of all necessary technologies and products. At the same time, we provide the support and the organization of an independent and very serious service company.
ICAPE group brings to you the whole set of professional services that you are entitled to expect:
- Sales services: Our group is established in many countries (please see the contacts list). Our sales engineers are at your service all around the world.
- Engineering support: Our engineering team in China checks your technical files and data before transferring them to factories for production.
- Logistic services: Our logistic team and our platform in Hong Kong take care of the transport optimization for your goods. (freight costs negotiation, groupage, transport by express, air, sea or sea-air)
- Quality support: Our quality team in China fights on quality issues. We continuously check the PPM reject rate levels of our suppliers and we set up all necessary actions plans and corrective actions when needed.
- Audit support: We audit regularly all our suppliers and we issue professional audit reports. We qualify our partner factories based on both quality and ethical criteria.
- Technical expertise: Our fully trained sales engineers and our professional technical team provide you with all necessary advice and deeper analysis when needed.
- Purchasing support: Our purchasing team in China fights for you on prices and works every day on our supplier’s matrix evolution. We always try to provide you with the best mix ratios for quality/price/service.
- Financial support and insurance: Our group has a solid finance organization that you are welcome to utilize. We also have a very serious “General liability insurance” to cover all customers potential damages due to our products.
- Network support: Our group constantly works on the network of suppliers in the different fields, consequently offering a large choice of available technologies and a wide range of products.
- Strategic support: We advise our customers from a strategic point of view, warning them at the earliest stage anytime it is necessary. We also inform them regularly about all important events happening on the market and with our suppliers.
- Ethic support: Our group has developed ethic codes for its employees and for its suppliers. We run ethic audits in our supplier’s factories, making sure that they respect a minimum of rules in the following fields: labor laws, environment, security, human being, China laws.
For all these reasons and thanks to its professional services, ICAPE group has become year after year the preferred partner of a permanently increasing number of customers all around the world.
(please see list of services)